ART Pro Audio USB Phono Plus - Project Series - Manual (Page 14)

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WARRANTY INFORMATION:
Limited Warranty
Applied Research and Technology will provide warranty and service for this unit in accordance with
the following warrants:
Applied Research and Technology, (A R T) warrants to the original purchaser that this product and
the components thereof will be free from defects in workmanship and materials for a period of three
years from the date of purchase. Applied Research and Technology will, without charge, repair or
replace, at its option, defective product or component parts upon prepaid delivery to the factory
service department or authorized service center, accompanied by proof of purchase date in the form
of a valid sales receipt.
Exclusions
This warranty does not apply in the event of misuse or abuse of the product or as a result of unautho-
rized alterations or repairs. This warranty is void if the serial number is altered, defaced, or removed.
A R T reserves the right to make changes in design or make additions to or improvements upon this
product without any obligation to install the same on products previously manufactured.
A R T shall not be liable for any consequential damages, including without limitation damages result-
ing from loss of use. Some states do not allow limitations of incidental or consequential damages, so
the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you
may have other rights, which vary from state to state.
For units purchased outside the United States, an authorized distributor of Applied Research and
Technology will provide service.
SERVICE:
The following information is provided in the unlikely event that your unit requires service.
1) Be sure that the unit is the cause of the problem. Check to make sure the unit has power, all
cables are connected correctly, and the cables themselves are in working condition. You may want to
consult with your dealer for assistance in troubleshooting or testing your particular configuration.
2) If you believe the ART unit is at fault, go to www.artproaudio.com . You may contact Customer
Service for more assistance, or directly request a Return Authorization for service in the “resources”
area of the website.
3) If you are returning the unit for service, pack the unit in its original carton or a reasonable substi-
tute. The original packaging may not be suitable as a shipping carton, so consider putting the pack-
aged unit in another box for shipping. Print the RA number clearly on the outside of the shipping box.
4) Include, with your unit, a note with the RA number and your contact information including a daytime
phone number, preferably attached to the top of the unit.