Troubleshooting, Overview, Procedures – Datatek AIX V5.3 (32/64 bit kernel) User Manual

Page 24: Check that the utm is in service, 6 troubleshooting

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I P - C o m m K i t I n s t a l l a t i o n a n d A d m i n i s t r a t i o n G u i d e

f o r A I X – R e l e a s e 1 . 0 . 2 2

11/28/05

Datatek Applications Inc.

24

6 T R O U B L E S H O O T I N G

6.1 O

VERVIEW

This section describes troubleshooting procedures for IP-CommKit. It supercedes the

Troubleshooting section of the CommKit Host Interface for NCR PCI Computers Installation and

Administration Guide.

6.2 P

ROCEDURES

You are most likely to have difficulty with IP-CommKit right after installation. The following

sections describe procedures for troubleshooting the most common problems encountered after

installation. If you are having difficulty, start with the first procedure and work towards the end.

Resist the temptation to skip procedures that seem obvious.

6.2.1 C

HECK THAT THE

UTM

IS IN SERVICE

Enter the following command on the UTM console port:

<TRK-UNIV> vfy mod

The output should be similar to the report below.

Current Configuration:

DK Board Type ==> TN1009 (CPM-HS) w/Serial# 136.

Service State ==> In Service.

Operating Mode ==> Simplex.

Trunk Type ==> IP-DSU Compatible Trunk on 10BaseT Network Port.

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