Continued – Digi-Star EZ 3600V Manual USB User Manual

Page 38

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Trouble shooting

D3715-GB Rev E EZ3600 User's manual

35

CONTINUED

Disconnect all wires of the load cell cables

from the terminals in the J-Box;

Leave the weighing indicator switched on
while disconnecting and reconnecting the

wires. It will not damage the load cells and

weighing indicator if wires are shorted during

this step. Is the value displayed on the

weighing indicator stable?

YES

NO

Zero balance the weighing indicator.

(press and hold ZERO for 3 seconds).

The value 0 appears on the display of the

weighing indicator.

Note: Connect the load cells to the J-Box one at the time;

only one load cell connected at a time.

This will get a reading for each load cell. While performing this test,

watch for any other symptoms such as erratic/unstable readout,

flashing of [

± RANGE] on the display, negative value, etc.

If the readout appears abnormal with any load cell connected, this

load cell is probably bad.

Replace the J-Box;

Be aware of electrical interference that might

affect the weighing indicator, such as mobile

phones, CB radios, radio towers, electrical

motors etc.

Reconnect one load cell to the terminals in the

J-Box; the displayed value of each load cell depends on the type of

load cell and the weight over the load cell.

Usually this value should be positive and stable.

Note the value displayed on the weighing

indicator with the load cell connected.

Zero balance the weighing indicator and stand

or hang with your weight over the connected

load cell. Note the weight increase;

A weighing indicator with only one connected

load cell will give a too high readout.

Note: If the weighing indicator responded to your weight, the J-Box is

OK. If the weighing indicator did not respond, either the load cell or

the J-Box is bad. Try the other load cells.

If the weighing indicator still shows no response, the J-Box is bad.

Replace the J-Box.

Repeat previous steps for the other load cells.

Remember to note all readouts of these load

cells.

Disconnect the first load cell and zero balance the weighing indicator.

Connect the second load cell. Note the displayed value.

Zero balance the weighing indicator and stand or hang your weight

over the connected load cell. Note the weight increase.

If you hang your weight over a connected load cell after zero

balancing the weighing indicator, the displayed value is probably three

or four times your weight. The readout values of your weight over

each load cell should be similar.

Bad load cells give an unstable readout, [

± RANGE] flashes on the

display or the displayed value is lower or higher than three times the

average of the other load cells.

Any difference could be an indication of a bad load cell

or a structural problem.

Do not expect that all load cells

give the same readout at the moment you

connect them. Usually load cells give readout

values that vary by hundreds, even

thousands. Especially when there is more

weight on one load cell.

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