Warranty & return policy – Laminator Direct EZ-LAM Budget PRO User Manual

Page 15

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Warranty & Return Policy...


Warranty:

Your laminator is warranted to be free of defects in material and workmanship for a period of 1
year from the date of original purchase. In the event of a manufacturers defect in materials or
workmanship or for assistance with the operation of a malfunction, please email
[email protected]. Include the model number, serial number, dealer purchased from and
the date of purchase. Also please attach pictures of the problem and explain in detail the issues
you are having and a technician will get back to you within 24 hours.

Laminators Specialties, Inc. makes no other warranty stated or implied except as stated above.
This warranty does not cover damage to the machine that occurs as a result of misuse, wrap-
around or improper handling, or damage to prints. If you receive your machine with shipping
damage please contact your dealer right away. All freight charges to ship machine back are
your responsibility
.

Return Policy:

If your laminator is not operating properly, first review the Operating Instructions and the
troubleshooting guide. If the malfunction cannot be corrected, contact your dealer for instructions.
Be sure to have your machine serial number and date of purchase handy.

If the laminator must be returned to the dealer, There will be a 20% restock fee and it is your
responsibility to ensure that it is shipped back in original packaging. Failure to do this will void all
warranties. If you do not have the original packaging. please contact your dealer for purchase at
an additional charge. All freight charges to ship machine back are your responsibility.
Shipping damage as a result of improper packaging is not covered under the terms of this
warranty.













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