MOCET IP3072 - Manual (Page 71)

Page 71 Page 71
MOCET IP3072 Smart Office IP Desk Phone User Guide
7. Troubleshooting
Symptom Check & Remedy
No operation
 Check if the power adapter is properly connected.
 Check if the Ethernet cable is properly connected
No dial tone
 Check if the handset cord is properly connected.
 Check if the power adapter is properly connected.
LAN connection lost
status message
 Check if the Ethernet cable is properly connected.
Cannot make call
 Check the status of your SIP registration status or contact
your administrator, supplier or ITSP for more information
or assistance.
Cannot receive a call
 Check if the Ethernet cable is properly connected.
 Check the status of your SIP registration status, or
contact your administrator, Distributor (dealer) or ITSP for
more information or assistance.
Cannot connect to the
IP3072 configuration
pages with a browser
 Check if the Ethernet cable is properly connected.
 Check the IP address of the IP Phone.
 Check if your firewall/NAT settings is correct.