Problem 4, Problem 5, Problem 6 – EMC QLogic User Manual

Page 101

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B

Problems and Solutions

B-3

Troubleshooting

Solution

Upgrade to the latest HBA driver. This was corrected for Windows
2000 in 8.2.2.25 and later drivers. Windows 2003 driver 8.2.2.20 and
later already contain this correction.

Problem 4

EMC Primus case emc69308 — Direct-connect to EMC CLARiiON
CX200 reports incorrect queue full error messages. Even under light
I/O, a host may log a message noting that disk has reached a
queue-full state similar to the following in the Windows event
viewer:

Event ID: 11
Source: ql2300
Description: The driver detected a controller error on \Device\Scsi\ql2300x.
Data (words): offset 34 = F003001C [ErrorCode: Target device queue full].

Solution

Upgrade to the latest HBA driver. This was corrected in version
8.2.2.25 and later drivers.

Problem 5

Windows 2000 Hosts running less than SP4 could be susceptible to
data loss during LUN expansion operations.

Solution

This issue is corrected by Microsoft in SP4, or by applying hotfix
327020. Refer to EMC Solution IS emc73538 and Microsoft
Knowledge Base article 327020 for more information.

Problem 6

For Windows 2003, the STORPort drivers 8.2.3.26 with Microsoft
hotfix Q823728 and earlier do not yet fully support all Microsoft VSS
functions.

Solution

This was first corrected in Microsoft QFE hotfix Q837413 and to be
used with minimum 8.2.3.27 driver. You should also use minimum
Microsoft VSS QFE 833167.

QLogic_Windows.book Page 3 Thursday, March 10, 2005 10:31 AM

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