ProSoft Technology 5202-DFNT-MCM4 - Manual (Page 73)

Support, Service & Warranty MCM ♦ ProLinx Gateway
Driver Manual Modbus Master/Slave
ProSoft Technology, Inc.
Page 73 of 80
October 16, 2009
9.2.3 Procedures for Return of Units Out of Warranty:
a) Customer sends unit in for evaluation
b) If no defect is found, Customer will be charged the equivalent of $100
USD, plus freight charges, duties and taxes as applicable. A new
purchase order will be required.
c) If unit is repaired, charge to Customer will be 30% of current list price
(USD) plus freight charges, duties and taxes as applicable. A new
purchase order will be required or authorization to use the purchase order
submitted for evaluation fee.
The following is a list of non-repairable units:
o 3150 - All
o
3750
o
3600 - All
o 3700
o
3170 - All
o
3250
o
1560 - Can be repaired, only if defect is the power supply
o 1550 - Can be repaired, only if defect is the power supply
o
3350
o
3300
o
1500 - All
9.3 LIMITED WARRANTY
This Limited Warranty ("Warranty") governs all sales of hardware, software and
other products (collectively, "Product") manufactured and/or offered for sale by
ProSoft, and all related services provided by ProSoft, including maintenance,
repair, warranty exchange, and service programs (collectively, "Services"). By
purchasing or using the Product or Services, the individual or entity purchasing or
using the Product or Services ("Customer") agrees to all of the terms and
provisions (collectively, the "Terms") of this Limited Warranty. All sales of
software or other intellectual property are, in addition, subject to any license
agreement accompanying such software or other intellectual property.