Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head - Manual (Page 701)

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Vess R2000 Series Product Manual Promise Technologies
7. Contact contact PROMISE Technical Support to order your second RAID controller.
PROMISE Technical Support prepares the new RAID controller with firmware and SDRAM to match the existing
RAID controller in your Vess subsystem.
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NstalliNg a
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eCoNd
raid C
oNtroller
To install a second RAID controller in your Vess subsystem:
1. Shut down the subsystem.
2. Remove the blank cover from the right RAID controller slot.
3. Carefully slide the new RAID controller into the slot until the handle locks in place.
4. Attach your data and management cables to the new controller, as needed.
See “Making Management and Data Connections” on page 38.
5. Power up the subsystem and launch WebPAM PROe.
6. In WebPAM PROe, click the Dashboard tab and look under System Status.
• If the new controller has a green check icon, the installation is completed. See “New Settings for Dual
Controllers” on page 675
• If the new controller has a yellow ! icon, one of the RAID controllers went into maintenance mode
because its firmware or memory do not match the other RAID controller. See “RAID Controller in
Maintenance Mode,” below.