HP KAYAK XU800 - Manual (Page 29)

29
Configuration Problems
If There Is a Serial or Parallel Port Test Error
If There Is a Serial or Parallel Port Test Error
NOTE Before removing the cover, always switch off the display and PC Workstation.
Disconnect the power cord and any accessory cables. When checks have been
completed, close the PC Workstation and reconnect the power cord and accessory
cables. Verify that the PC Workstation boots correctly.
Symptom... Check that... How...
POST displays a port test error. The port is correctly configured in the
Setup program. 1 Switch the PC Workstation OFF then ON.
2 When the message Press F2 to Enter Setup appears,
press the
F2 key.
3 Check the port is enabled and the correct setting is selected
under Integrated I/O Ports in the Advanced menu.
All connected devices are correctly
connected and switched on. 1 Plug the cables into the correct connectors on the PC
Workstation rear panel.
2 Switch on the PC Workstation and the external devices.
The correct device drivers are installed. Refer to the device documentation.
If the PC still has a problem...
You may need to update the Basic Input Output System (BIOS). Refer to page 36 for instructions on how to update the BIOS.
Check that... How...
The system board is working. 1 Replace the system board by a known working board from
the same model of PC Workstation.
2 Close the PC Workstation, reconnect the power cord and
check that the PC Workstation works.
3 If the port works, contact HP Support or your authorized
dealer for further troubleshooting information.
If the problem persists, contact HP Support or your authorized dealer
Yits.bok Page 29 Friday, December 17, 1999 11:33 AM