If you cannot turn off your pc workstation, If you have forgotten your password – HP KAYAK XU800 User Manual

Page 30

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Configuration Problems

If You Cannot Turn Off Your PC Workstation

30

If You Cannot Turn Off Your PC Workstation

If You Have Forgotten Your Password

NOTE

Use these instructions if the passwords were set with the Setup program.

Symptom...

Check that...

How...

PC Workstation does not make a
buzzing or beeping sound when
you press the power button, but
you are still unable to turn it off.

You have saved all data and exited all
programs.

1

Save all data and exit all programs (if you can).

2

Press the power button and keep it pressed for 5 seconds.
The PC Workstation will turn off.

3

Remove the power cord.

Symptom...

Solution...

You have forgotten the User password.

1

Switch off the PC Workstation.

2

Restart the PC Workstation. If you are prompted for a password, enter the Supervisor password.

3

When Press F2 to Enter Setup appears, press the

F2

key.

4

Enter the Administrator Password to access the Setup program.

5

Go to the Security menu.

6

Go to the Set User Password field and set a new User Password. This will replace the old
password which you had forgotten.

7

Press

Esc,

or F3, or select

Exit Menu,

to save the new Password and exit Setup.

You have forgotten the Administrator
password.

1

Switch off the PC Workstation and remove the power cord.

2

Remove the PC Workstation’s cover.

3

Set switch

3

on the system board switch block to the

DOWN

position.

4

Replace the power cord and restart the PC Workstation.

5

When the message Passwords have been cleared appears on screen, switch off the PC
Workstation.

6

Remove the power cord and reset switch

3

back to the

UP

position.

7

Replace the PC Workstation’s cover.

8

Switch on the PC Workstation and allow it to complete its startup routine.

9

After the Power-On-Self-Test has completed, press

F2

when prompted to use the Setup

program.

10 Set the Administrator and new User Passwords.
11 Press

Esc,

or F3, or select

Exit Menu,

to save the new Password and exit Setup.

Yits.bok Page 30 Friday, December 17, 1999 11:33 AM

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