If your pc workstation has a software problem – HP KAYAK XU800 User Manual

Page 33

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33

Configuration Problems

If Your PC Workstation Has a Software Problem

If Your PC Workstation Has a Software Problem

Symptom...

Solution...

Green

power indicator light

is illuminated, but some
software won’t run.

Refer to the application software documentation and/or the operating system documentation for guidance.

If the software is running but not functioning properly, try to save any unsaved data, then close down the
application and relaunch it. If it still does not work, restart the PC Workstation and then try launching the
software again.

Reinstall the software.

If the problem continues, contact the software manufacturer’s support services.

Date and time are wrong.

The date and time can be incorrect for the following reason:

The time has changed to or from Summer Time.

To change the date and time, use your operating system utilities or the Setup program. If necessary, install a new
battery (refer to Chapter 2 of your User’s Guide).

If there still is a software problem...

Run HP DiagTools to check the hardware configuration. Refer to page 45.

Yits.bok Page 33 Friday, December 17, 1999 11:33 AM

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