HONDA GC190 - Manual (Page 13)

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Distributor/Dealer Locator Information
United States, Puerto Rico, and U.S. Virgin Islands:
Call (800) 426-7701
or visit our website: www.honda-engines.com
Canada:
Call (888) 9HONDA9
or visit our website: www.honda.ca
Customer Service Information
United States, Puerto Rico, and U.S. Virgin Islands:
Servicing dealership personnel are trained professionals. They
should be able to answer any question you may have. If you
encounter a problem that your dealer does not solve to your
satisfaction, please discuss it with the dealership's management. The
Service Manager, General Manager, or Owner can help. Almost all
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Regional Engine Distributor for your
area. You can find their name, address, and phone number using the
dealer/distributor locator on our website at www.honda-engines.com
or by calling 1-800-426-7701.
If you are still dissatisfied after speaking with the Regional Engine
Distributor, you may contact the Honda Power Equipment Customer
Relations Office for your area. You can write to:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400, 8:30 am - 8:00 pm EST
When you write or call, please provide this information:
• Equipment manufacturer’s name and model number that the
engine is mounted on
• Engine model, serial number, and type (see page 8)
• Name of dealer who sold the engine to you
• Name, address, and contact person of the dealer who services
your engine
• Name of Distributor you contacted and the contact person
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
Canada:
Servicing dealership personnel are trained professionals. They should
be able to answer any question you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please
discuss it with the dealership's management. The Service Manager or
General Manager can help. Almost all problems are solved in this
way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Canada Customer Service Office.
Honda Canada, Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
When you write or call, please provide this information:
• Equipment manufacturer’s name and model number that the
engine is mounted on
• Engine model, serial number, and type (see page 8)
• Name of dealer who sold the engine to you
• Name, address, and contact person of the dealer who services
your engine
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
Telephone: (888) 9HONDA9 Toll free
(416) 284-8110 Local Toronto dialing area
Facsimile: (877) 939-0909 Toll free
(416) 287-4776 Local Toronto dialing area
POM53483-D.book Page 13 Thursday, March 17, 2005 4:42 PM