Troubleshooting chart – HP Pavilion PE4200N User Manual

Page 76

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68

HP Pavilion Plasma TV User’s Guide

Troubleshooting Chart

Refer to this sections if you are having viewing, picture,
or sound problems with your TV.

Symptoms

Solution

Video

Audio

Snowy Video

Noisy Audio

Adjust the antenna location and connection.

Multiple Image

Noisy Audio

Adjust the antenna location and connection.

Check the antenna lead-in cable.

Interference

Noisy Audio

Move the television away from electrical appliances, lights, vehicles,
and medical equipment.

Normal Video

No Audio

Check to see if the volume is set at the minimum.

Verify that Mute mode is not set.

Check the speaker connection.

Check all audio inputs.

Change the channel.

No Video with

Snow

Noisy Audio

Set Input Setup properly.

Check the antenna cables.

No Video

No Audio

Check to see if the TV power cord is plugged into a power outlet.

Try another channel in case of station trouble.

Ensure the remote control codes are properly programmed.

Check cable connections.

Adjust brightness and audio controls.

Press the source button, to select the correct input source.

Make sure a PC is not connected with an HDMI input.

Unplug any HDMI connections, and plug them back in.

No Color

Normal Audio

Adjust the Color settings.

Change the channel.

mb5poetv.book Page 68 Wednesday, June 29, 2005 12:42 PM

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