Operational problems – HP 16V User Manual

Page 125

Advertising
background image

Operational Problems

The table below contains advice on dealing with repeated paper feed

problems.

Problem

Causes and solutions

Paper does not feed cleanly
from paper tray

Top edge of paper stack may be

deformed (wavy or bent sheets). Try
turning the paper stack around.

Paper stack may not be aligned
properly. Pull out the tray,
straighten the paper stack against the
paper guides, and re-insert the tray.

Too many sheets in the paper stack.

Make sure the stack is level with or
below the limit mark on the left

paper guide.

The paper pressure plate may not be

released. Pull out the tray and insert

the tray again until it clicks up.

Operational

Problems

Problem

Solutions

No power when you turn on

Check that the power cord is

the printer

plugged in at both ends and that the

power outlet has power.

Printer does not initialize

Close the upper door completely.
Push down (lock) the paper guide

(inside the rear stacker) in position.

Printer initializes, but does
not online

Install a print unit.

Insert the paper tray all the way.

Printer initializes, but the

settings are wrong

Use the control panel to select the

desired settings.

5-10

User´s Manual

Advertising