Error indications – HP 16V User Manual

Page 128

Advertising
background image

Error Indications

Problem

Pages have toner stains or
smudging

Toner insufficientlv adheres

to or easily comes off paper

when you are printing thick

or special paper.

Vertical lines appear in

solid black printing, stains

appear in the back of a
page, or paper is wrinkled

or curled.

Solutions

If this problem occurs after a paper

jam, print several pages.

Clean the paper path.

Clean the paper guide before the
corona wire.

Clean the corona wire.

Replace the cleaner pad.

If the fuser unit is damaged,
contact your dealer.

Turn the thick paper mode on

using the control panel.

Check if the thick paper mode is
on by using the control panel; if

the mode is on, turn it off.

Error Indications

I

Errors refer to a problem or condition which requires you to take
action. The printer shows errors by using the ERROR indicator and

the message display of the control panel. The following table lists the

error indications, explains causes, and suggests solutions.

Message Causes and solutions

BD CYCLE ERROR

Cause: Malfunction in the laser unit
Solution: If the error recurs, consult

your dealer for service.

COMM.ERROR

Cause: Communication error
Solution: Press the button and

select the correct settings of the serial

interface using the control panel setup

mode.

User’s Manual

5-13

Advertising