Trouble shooting – Humax HDCI-2000T User Manual

Page 60

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6. Cannot make reservations.

-

Check that no previous reservations are conflicting with the new reservation.

-

Check that the product is switched on at the time of the reservation.

**

7. No password information is given.

-

The default password is always 0000.

**

8. Channel search does not work.

-

Make sure that the antenna is connected correctly.

-

Use the appropriate antenna capable of receiving VHF or UHF channels for your area.

**

9. Cannot update new software.

-

You can get an update. If the product does not show a message requesting update, that means no
software is available.

**

10.Cannot watch scrambled channels.

-

Check that you have the appropriate Smartcard or CI-Module. Reinsert the Smartcard or CI-Module and
make sure it initializes correctly.

-

Check in the menu that the product is detecting the Smartcard or CI-Module.

-

Check in the menu that you have a valid and working subscription to the channels you wish to view.

-

Ensure that the Smartcard or CI-Module is not damaged.

**

11.Cannot watch pay channels.

-

Check in the menu that you have a valid and working subscription to the channels you wish to view.

-

Contact your network operator for more information.

13. Trouble Shooting

GB 59

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