HP 3162 User Manual

Page 80

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Monitoring and Testing

5-16

3162-A2-GB20-40

August 2000

Table 5-8.

Troubleshooting (2 of 2)

Symptom

Solutions

Possible Cause

Message

OOF at DTE

appears

1. Incompatible framing

format between the
Drop/Insert port on the
customer premises
equipment and the
DSU/CSU.

2. DTE Drop/Insert (DSX-1)

cabling problem.

1. Check that the framing

format for the DTE
Drop/Insert (DSX-1)
interface is correct.

2. Check that the DTE

Drop/Insert (DSX-1)
cable is securely
attached at both ends.

Message

Yellow at Network

appears

1. Network cable problem.

2. Far-end device has lost

framing sync on the line.

3. Facility problem.

1. Check that your network

cable is securely
attached at both ends.

2. Check the status of the

far-end device.

3. Contact your facility

provider.

Message

Yellow at DTE

appears

DTE has detected an LOS
or LOF condition.

1. Check the status of the

DTE.

2. Check that the DTE

Drop/Insert (DSX-1)
cable is securely
attached at both ends.

Message

AIS at Network

appears

1. Upstream device is

transmitting an AIS.

2. The network is

transmitting an AIS.

1. Check the status of the

upstream device(s).

2. Contact your facility

provider.

Message

AIS at DTE

appears

DTE is sending an AIS.

Check the DTE.

Message

EER at

Network

appears

Facility problem.

Contact your facility
provider.

BPV LED is ON

1. Incompatible line coding

format between the DTE
and the DSU/CSU.

2. DTE Drop/Insert (DSX-1)

cable problem.

1. Check that the line

coding format for the
DTE Drop/Insert (DSX-1)
interface is correct.

2. Check that the DTE

cable is securely
attached at both ends.

A failure message appears
followed by an 8-digit code
(x x x x x x x x )

Internal DSU/CSU problem.

Record the 8-digit code,
then contact your service
representative.

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