8 technical support, Before you contact hp, Hp contact information – HP DL785 User Manual

Page 83: Before you contact hp hp contact information

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8 Technical support

In this section

“Before you contact HP” (page 83)

“HP contact information” (page 83)

Before you contact HP

Be sure to have the following information available before you call HP:

Technical support registration number (if applicable)

Product serial number

Product model name and number

Applicable error messages

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

In the United States, see the HP US service locator webpage
(

http://www.hp.com/service_locator

).

In other locations, see the Contact HP worldwide (in English) webpage
(

http://welcome.hp.com/country/us/en/wwcontact.html

).

For HP technical support:

In the United States, for contact options see the Contact HP United States webpage
(

http://welcome.hp.com/country/us/en/contact_us.html

). To contact HP by

phone:
— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days

a week. For continuous quality improvement, calls may be recorded or monitored.

— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more

information about Care Packs, refer to the HP website (

http://www.hp.com

).

In other locations, see the Contact HP worldwide (in English) webpage
(

http://welcome.hp.com/country/us/en/wwcontact.html

).

Before you contact HP

83

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