Troubleshooting chart – Follett T400A/W User Manual

Page 29

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Problem

1. Icemaker will

not

run.

System

status:

compressor,
gearmotor, and fan
motor inoperative.

2. Compressor will

not run.

System

status:

gearmotor and fan
motor run.

3. Unit cycles

intermittently.

System

status:

compressor, gear
motor, and fan
motor cycle.

4. Low ice production.

Poor quality ice.



5. Water leaks

from bottom of
evaporator.

29

Indicators/possible cause

1. No power to unit.
2. Open bin level control.
3. Water OK LED (WTR) not on.
4. 20M or 2ND LED is on indicating that first

or second torque error has occurred.

5. Gearmotor locked up (immediate torque

error indicated by LEDs when board is
reset).

6. Open coil on gearmotor start relay

causing an immediate torque error.

1. Condenser coil plugged causing open

overload or high pressure cut-out.

2. Defective starting capacitor.
3. Defective starting relay.
4. Open motor winding.
5. No power output from compressor output

terminal on control board.


1. Float reservoir running dry, sensing probe

signalling for system to shut down.

1. Dirty condenser coil.
2. Restricted air flow to condenser coil.
3. Mineral coated evaporator.
4. High ambient water supply and/or air

temperature.

5. Improper exhaust air provisions.
6. Faulty expansion valve.
7. Low refrigerant charge.
8.

Superheat

incorrect.

9.

Inefficient

compressor.

1. O ring seal broken.

Corrective action

1. Check that unit is plugged in, circuit

breakers are on.

2. Adjust or replace ice level control.
3. Check reservoir for water, restore

water to unit.

4. See Problem #6.
5. Repair or replace gear motor.
6. Replace gearmotor start relay.

1. Clean condenser coil and replace

overload if necessary.

2. Replace start capacitor.
3. Replace relay.
4. Check winding resistance and

replace compressor if necessary.

5. Check terminal connection and

replace control board if necessary.

1. Check water supply to float and float

operation. PC board will have flashing
WTR LED.


1. Clean condenser.
2. Remove obstruction.
3. Clean evaporator.
4. Precool water and/or install air duct

per Follett installation manual.

5. Provide proper exhaust air provisions

per Follett installation manual.

6. Replace expansion valve.
7. Check for leaks; repair, evacuate, and

weigh in correct charge.

8. Check that TEV sensing bulb is

securely clamped in place and not
damaged; check that insulated bulb
cover is in place. Replace TEV if
necessary.

9. Replace compressor.

1. Replace O ring.

Troubleshooting chart

Flashing water LED at any time indicates that water signal to board had been lost for more than one second.

Ten-second delay: There is a 10 second delay in reaction to loss of water (WTR) or bin (B-E) signals. If signals are not lost
for more than 10 seconds, no reaction will occur.

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