User instructions, Seasonal use, Troubleshooting tips – Stovax Riva Plus Midi Wood & Multi-fuel User Manual

Page 11

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18.4 Appliance is producing tar:

This is identified by:

• A very strong pungent smell shortly after the appliance is

lit and heats up

• Glass blackening

• Thick, brown and sticky tar oozes from the pipe joints

This is caused by burning damp wood and burning your

appliance at too low a temperature;

• Use well seasoned wood and operate the appliance in the

ideal temperature range

Tar is a major cause of chimney fires - if you experience

problems with tar build up consult a chimney sweep before

continued use of your appliance.

Ideal working temperature

range is 130°C and 240°C

(270°F – 465°F). Failing to close down the primary air

control once the appliance has heated up to this range

may cause the appliance to over-fire and to exceed the

ideal temperature range. Over-firing can cause permanent

damage to the appliance and invalidates your warranty.

UseR INsTRUCTIoNs

Your retailer can provide genuine spare parts such as replacement

glass, door sealing rope and fire bricks when required. An annual

service by a competent engineer is recommended to keep your

appliance in best possible condition.

17. seAsoNAl Use

17.1 Clean and service the appliance if it is not used during the

warmer periods of the year as detailed in the Maintenance

and Servicing section

17.2 Set the air controls 50% open to keep the appliance

ventilated and stop the build-up of any moisture inside.

17.3 Before re-lighting the appliance:

• Remove the baffles

• Clear any debris that may have accumulated

• Check the flue is clear of any blockages

18. TRoUBlesHooTING TIPs

18.1 stove glass blackening:
This has four possible causes:

1.

Incorrect use of airwash

See Sections 1, 4 and 5 for the

correct use of the air controls.

2.

Burning unseasoned wood

See Section 3 to identify

when wood is ready for burning.

3.

stove operated at too low a temperature

- good working

temperature is 300-500° F (120 – 250° C). A stove pipe

thermometer can identify this problem (Stovax part no

3046)

• Burn with the airwash control fully open for

approximately 20 minutes to cure this

The problem may be caused by damping your appliance

down overnight.

4.

Problems with the flue

– in particular insufficient air pull.

If the flue is not working efficiently the glass can blacken.

A flue which has too much downdraft may be too short or

needs lining or has too many bends. This can also cause

blackening of your stove glass. Contact the installer or a flue

specialist for advice.

18.2 Riddling mechanism jamming:

This occurs when fine ash builds up under the riddling bars

preventing movement. To prevent this:

• Follow a regular cleaning routine for the inside of your

appliance

• Lift out the riddling mechanism and remove all ash

• Replace riddling mechanism when cleaning is complete

18.3 Glass cracking:

Do not over tighten the screws on the glass clips when

replacing the glass as this causes stress and the intense

temperature changes can cause the glass to crack. For

replacement glass contact your local Stovax dealer.

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