Multi-Tech Systems MTASR3-200 - Manual (Page 49)

Chapter 7 - Service Warranty and Tech Support
MTASR3-200 49
Tech Support
Multi-Tech has an excellent staff of technical support personnel available to help you get the most out
of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-800-972-
2439. Please fill out the RASFinder information (below), and have it available when you call. If your
RASFinder requires service, the tech support specialist will guide you on how to send in your
RASFinder (refer to the next section).
Recording RASFinder Information
Please fill in the following information on your Multi-Tech RASFinder. This will help tech support in
answering your questions. (The same information is requested on the Warranty Registration Card.)
Model No.: _________________________
Serial No.: _________________________
Software Version: ____________________
The model and serial numbers are on the bottom of your RASFinder.
Please note the type of external link device that is connected to your RASFinder before calling tech
support. Also, note the status of your RASFinder including LED indicators, screen messages,
diagnostic test results, DIP-Switch settings, problems with a specific application, etc. Use the space
below to note the RASFinder status:
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