Moyer Diebel 301HT M2 - Manual (Page 20)

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In order to find the cause of a breakdown or abnormal operating condition in your dishwasher
please ensure that:
1. All power switches are ON.
2. Drain overflow tube is in place and seated.
3. Wash spray arm nozzles and rinse nozzles are clean.
4. Spray arms are in their proper positions.
5. Pump intake and wash tank screens are clean and properly positioned.
6. Detergent and rinse-aid dispensers are adequately filled.
7. Door is fully closed.
Refer to the Troubleshooting Guide below before contacting an authorized service agent for repair.
Condition Cause Solution
Cycle keeps running
and does not finish Cold machine . . . . . . . . . . . . . . . . First cycle of the day could take
20 minutes if machine did not warm up.
Machine will not start Main switch disconnected . . . . . . Turn on switch.
Door not closed . . . . . . . . . . . . . . Make sure doors are fully closed.
Door safety switch faulty . . . . . . . Contact your service agency.
Start switch faulty . . . . . . . . . . . . . Contact your service agency.
Low or no water Main water supply is turned off. . . Turn on house water supply.
Drain/overflow tube is not
in place and seated . . . . . . . . . . . Place and seat drain/overflow tube.
Machine doors not fully closed . . . Close doors securely.
Faulty fill valve . . . . . . . . . . . . . . . Contact your service agency.
Continuous filling
Fill valve will not close . . . . . . . . . Contact your service agency.
Drain/overflow tube not in place . . Install drain/overflow tube in tank.
Air trap lost pressure . . . . . . . . . . Drain machine, reinsert drain/overflow.
and refill machine.
Motor not running Defective motor . . . . . . . . . . . . . . Contact your service agency.
Wash water temp Incoming water temp low. . . . . . . Raise temperature to 140°F/40°C
to low when in use for 40°F/22°C rise booster heater.
Raise temperature to110°F/39°C
for 70°F/39°C rise booster heater.
Defective thermometer . . . . . . . . . Check or replace.
Defective thermostat . . . . . . . . . . Check for proper setting or replace.
Defective heater element . . . . . . . Check or replace.
Troubleshooting
Troubleshooting