Troubleshooting guide – Metrologic Instruments Genesis MS7580 User Manual

Page 28

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24

T

ROUBLESHOOTING

G

UIDE

The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited
warranty terms.

All Interfaces

Symptoms

Possible Causes

Solution

No power is being
supplied to the
scanner.

Check transformer, outlet and
power strip. Make sure the cable
is plugged into the scanner.

No LEDs, beep
or illumination

No power is being
supplied to the
scanner from the host.

Some host systems cannot supply
enough current to power the
MS7580. A power supply may be
required.

There has been a
scanner configuration
failure.

Contact a Metrologic service
representative, if the unit will not
hold the saved configuration.

Long Razz tone
on power up

There has been a
diagnostic failure.

Contact a Metrologic service
representative, if the unit will not
function.

Long Razz tone
when exiting
configuration
mode

There was a failure
saving the new
configuration.

Re-try to configure the scanner.
Contact a Metrologic Service
Representative if the unit will not
hold the saved configuration.

Long Razz tone

There is a scanning
mechanism failure.

Contact a Metrologic service
representative.

Short Razz tone
in configuration
mode

An invalid bar code
has been scanned.

Scan a valid bar code or quit
configuration mode.

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