McIntosh UR12 - Manual (Page 47)

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Parts and Occurrences that are not
Covered by the Warranty
This Warranty does not cover any of the
following: (a) glass panels, cabinetry, trim, or
other appearance items (except where they are
defective at the time of original sale and the
Product is delivered for repair within the first
thirty (30) days thereafter); (b) failures arising
from accident, catastrophe, misuse, neglect, or
failure to properly connect and operate the
Product in accordance with the accompanying
instructions; (c) failures arising from improper
installation of the Product; or (d) failures arising
from any tampering, alteration, or attempted
servicing of the Product by anyone other than
McIntosh or an Authorized McIntosh Service
Agency; and McIntosh shall have no liability or
obligation of any kind with respect to any of the
foregoing types of failures.
What the Owner must do to obtain
service under this Warranty
To obtain service under this Warranty, the owner
must at the owner’s expense arrange for any
necessary de-installation of the Product, and
deliver or ship the Product to McIntosh at the
address below, or to an Authorized McIntosh
Service Agency, properly packaged, prepaid, and
insured at the owner’s expense. In addition, the
owner must provide evidence that the Product is
at the time of delivery within the scope of his
Warranty, by either having completed and
submitted to McIntosh on a timely basis the
accompanying Authenticity Number Registration
Card, or by including the original sales receipt
(photocopies are not acceptable) with the Product
when it is delivered for repair.
What the Owner must Pay For
As noted above, the owner must pay any expense
of removing the Product from its installation, and
must pay any expenses for delivery of the Product
to McIntosh or the Authorized McIntosh Service
Agency. Upon return of the Product to the owner
following repair, it shall be the owner’s
responsibility to pay for the shipping charges
incurred in return of the Product, as well as to
arrange and pay for any re-installation which may
be required. In addition, it shall be the owner’s
obligation to pay for any repairs made to Product
for which the owner has neither completed and
submitted the Authenticity Number Registration
Card at the time of purchase nor included the
original sales receipt with the Product when
delivered for service, at McIntosh’s or its
Authorized Service Agency’s then-current repair
rates.
How to learn where the nearest
Authorized McIntosh Service Agency is,
or obtain answers to other questions
concerning this Warranty
In order to learn the name and address of the
nearest Authorized McIntosh Service Agency,
obtain instructions for shipment of a covered
Product to McIntosh, or obtain the answers to
any other questions you may have concerning
this Warranty, you may telephone McIntosh’s
Customer Service Department between the hours
of 9:00 a.m. and 4:30 p.m. Eastern Time, Monday
through Friday, at 607-723-3512, or write to
McIntosh at 2 Chambers Street, Binghamton,
New York 13903-2699, Attention: Customer
Service Department.
Note: This Warranty gives you specific legal
rights, and you may also have other
rights which vary from state to state.