On-line warranty registration, Tech support, Recording modem information – Multi-Tech Systems MT2834ZPX User Manual
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Chapter 7 - Service, Warranty and Tech Support
On-line Warranty Registration
To register your Multi-Tech product on-line, click on the following link:
Tech Support
Multi-Tech has an excellent staff of technical support personnel
available to help you get the most out of your Multi-Tech product. If
you have any questions about the operation of this unit, call 1-800-
972-2439. Please fill out the modem information (below), and have it
available when you call. If your modem requires service, the tech
support specialist will guide you on how to send in your modem (see
Service Section).
Recording Modem Information
Please fill in the following information on your Multi-Tech modem. This
will help tech support in answering your questions.
Modem Model No.: __________________________________
Modem Serial No.: __________________________________
Modem Firmware Version: ____________________________
FAX Software Version: _______________________________
DataComm Software Version: _________________________
COM Port #: _______________________________________
IRQ Setting: _______________________________________
The modem model and serial numbers are silkscreened on the bottom
of your modem. The software versions are printed on the diskette
labels. Type ATI1 to display the modem firmware version.
Please note the status of your modem before calling tech support. This
screen messages, diagnostic test results, problems with a specific
application, etc. Use the space below to note modem status: