Solving hardware and software problems, Solving hardware problems – IBM 2196 User Manual

Page 136

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Diagnosing and recovering from problems

10-7

Solving hardware and software problems

Solving hardware problems

Table 1: Hardware problems

If the problem is:

Here's what to do:

Screen is black (no error
code); beep during power
on self-test (POST).

If you installed memory modules or adapter cards, make
sure you installed them correctly. For instructions on
installing memory modules on your system board, see

Installing memory modules

on page 9-9. For instructions

on installing adapter cards in your system unit, see

Adding

and removing adapter cards

on page 8-4.

Error code (and
description), more than
one beep in self-test, or
continuous beep occurs

If an error code or message appears, refer to the section

Error codes and messages

on page 10-17.

Computer turns off without
warning

1. If mouse movement wakes the monitor, your monitor

was in standby.

2. If computer power on light is blinking, your system is in

Standby mode. Press the power on button to take the
system out of Standby mode.

3. Make sure that the system unit and monitor power

cords are securely plugged into electrical outlets.

4. Make sure that the cables are correctly and securely

connected to the system unit.

5. Check for a blown fuse, tripped circuit breaker, or

power failure.

6. Unplug the system unit power cord from the electrical

outlet, wait 10 seconds, and then plug the power cord
back into the electrical outlet. If the computer does not
start immediately, push the power button on the
system unit.

7. If you have added hardware inside the system unit,

make sure the power cable connectors are securely
attached.

Note:

If any of these problems continue after taking the actions listed, see "HelpWare

support and services" on page 2-1 for information on obtaining service.

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