How t o get help – Iomega 03798300 User Manual

Page 46

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How T

o

Get Help

46

Return or Repair

For information on returning your Zip

®

drive or other Iomega product for

warranty service (or repair after the warranty period), please call the Iomega
Customer Satisfaction Hotline at 1-888-4-IOMEGA (1-888-446-6342).
Because many returns are found to be due to a technical problem rather
than a defective product, you may want to check with Iomega Technical
Support before returning your drive – our trained support personnel can
often resolve the problem over the phone. If you choose to contact
Technical Support, you will not be charged the standard support fee for the
call if your Iomega product is still under warranty and is determined to be
defective.

Limited Warranty Information

Your Zip

®

drive has a one-year limited warranty from the date of

purchase. For complete warranty information, refer to the warranty card
included with your drive. If you have a question about the limited
warranty on your Zip drive or other Iomega product, please call 1-888-4-
IOMEGA (1-888-446-6342) and choose the option for warranty
information. If you choose to contact Technical Support, the standard
support fee may apply.

Product Information

Call 1-800-MY-STUFF (1-800-697-8833) for information on new
Iomega products, promotions, and rebates. You can also purchase
Iomega products over the phone using your credit card (VISA,
MasterCard, American Express, or Discover). Simply select the option of
interest to you. See the Iomega web site for detailed product
specifications.

International Support Numbers

For information on international customer support options and phone
numbers, contact the Iomega Web site at

http://www.iomega.com

.

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