Internet – IBM 990 User Manual

Page 210

Advertising
background image

198

IBM

^

zSeries 990 Technical Guide

Figure 8-4 CIU ordering example

The following is a sample list of the screen sequences a customer must follow on Resource
Link to initiate an order:

1. Sign on to Resource Link.

2. Select the CIU option from the main Resource Link page.

3. Customer and machine details associated with the User ID are listed.

4. The current configuration (PU allocation and memory) is shown for the selected server

serial number.

5. Create a target configuration step-by-step for each upgradeable option. Resource Link

limits options to those that are valid/possible for this z990 configuration.

6. The target configuration is verified.

7. The customer has the option to accept or reject.

8. An order is created and verified against the pre-established Agreement.

9. A price is quoted for the order; customer signals acceptance/rejection.

10.A customer secondary order approval is optional.

11.On confirmation of acceptance, the order is processed.

12.LIC-CC for the upgrade should be available within few hours.

Figure 8-5 on page 199 shows the CIU activation process. IBM Resource Link communicates
with the Remote Support Facility to stage the CIU order and prepare it for download. The
customer is automatically notified when the order is ready for download.

ibm.com/servers/resourcelink

Customer

CIU order

Remote Support

Facility

Internet

Optional customer

secondary order

approval

Advertising