Chapter 8. solving problems, Running post, Post errors – IBM Nortel 10 User Manual

Page 49: Chapter, Solving, Problems, Running, Post, Errors

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Chapter

8.

Solving

problems

This

section

provides

basic

troubleshooting

information

to

help

you

solve

some

problems

that

might

occur

while

you

are

setting

up

the

GbE

switch

module.

The

Nortel

10

Gb

Uplink

Ethernet

Switch

Modules

for

IBM

Bladecenter

Application

Guide

provides

more

details

about

troubleshooting

the

GbE

switch

module.

If

you

cannot

locate

and

correct

the

problem

using

the

information

in

this

section,

see

Chapter

9,

“Getting

help

and

technical

assistance,”

on

page

41.

Running

POST

To

ensure

that

it

is

fully

operational,

the

GbE

switch

module

processes

a

series

of

tests

during

power-up

or

a

restart

(power-on

self-test,

or

POST).

These

tests

take

approximately

1

minute

to

complete.

The

management

module

reads

the

test

results

and

displays

them

for

you.

During

normal

operation,

these

tests

are

completed

without

error,

and

the

green

OK

LED

is

lit.

However,

if

the

GbE

switch

module

fails

POST,

the

amber

error

(fault)

LED

and

the

system-error

LED

on

the

BladeCenter

unit

is

lit.

An

event

is

stored

in

the

event

log

in

the

System

Status

panel

of

the

management

module.

The

specific

failure

is

displayed

on

the

System

Status

I/O

Module

panel

of

the

management

module.

Note:

For

the

location

and

description

of

the

GbE

switch

module

LEDs,

see

“LEDs”

on

page

6.

POST

errors

There

are

two

types

of

errors:

noncritical

and

critical.

Noncritical

errors

apply

to

one

port,

and

the

GbE

switch

module

is

operational.

You

can

continue

to

operate

the

GbE

switch

module;

however,

if

necessary,

you

must

replace

it

as

soon

as

possible.

When

critical

errors

occur,

the

GbE

switch

module

does

not

operate.

If

a

critical

error

occurs,

the

switch

will

try

complete

the

startup

sequence

and

initialization

process.

To

view

POST

results,

complete

the

following

steps:

1.

Log

on

to

the

management

module

as

described

in

the

User’s

Guide

or

the

Command

Line

Interface

Reference

Guide

for

your

management

module.

If

necessary,

obtain

the

IP

address

of

the

management

module

from

your

system

administrator.

The

login

window

opens.

2.

Turn

off

the

power

to

the

GbE

switch

module;

then,

turn

it

on

again.

3.

After

POST

is

completed,

the

management

module

displays

the

results.

Refresh

the

window

to

view

the

POST

results.

If

a

critical

error

occurs,

replace

the

GbE

switch

module.

If

a

non-critical

error

occurs,

see

the

GbE

switch

module

error

log

for

additional

details.

©

Copyright

IBM

Corp.

2006

39

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