IBM Nortel 10 User Manual

Page 54

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This

warranty

does

not

cover

the

following:

v

any

software

programs,

whether

pre-loaded

or

shipped

with

the

Machine,

or

installed

subsequently;

v

failure

resulting

from

misuse

(including

but

not

limited

to

use

of

any

Machine

capacity

or

capability,

other

than

that

authorized

by

IBM

in

writing),

accident,

modification,

unsuitable

physical

or

operating

environment,

or

improper

maintenance

by

you;

v

failure

caused

by

a

product

for

which

IBM

is

not

responsible;

and

v

any

non-IBM

products,

including

those

that

IBM

may

procure

and

provide

with

or

integrate

into

an

IBM

Machine

at

your

request.

The

warranty

is

voided

by

removal

or

alteration

of

identification

labels

on

the

Machine

or

its

parts.

IBM

does

not

warrant

uninterrupted

or

error-free

operation

of

a

Machine.

Any

technical

or

other

support

provided

for

a

Machine

under

warranty,

such

as

assistance

with

“how-to”

questions

and

those

regarding

Machine

set-up

and

installation,

is

provided

WITHOUT

WARRANTIES

OF

ANY

KIND

.

How

to

Obtain

Warranty

Service

If

the

Machine

does

not

function

as

warranted

during

the

warranty

period,

contact

IBM

or

your

reseller

to

obtain

warranty

service.

If

you

do

not

register

the

Machine

with

IBM,

you

may

be

required

to

present

proof

of

purchase

as

evidence

of

your

entitlement

to

warranty

service.

What

IBM

Will

Do

to

Correct

Problems

When

you

contact

IBM

for

service,

you

must

follow

the

problem

determination

and

resolution

procedures

that

IBM

specifies.

An

initial

diagnosis

of

your

problem

can

be

made

either

by

a

technician

over

the

telephone

or

electronically

by

access

to

an

IBM

website.

The

type

of

warranty

service

applicable

to

your

Machine

is

specified

in

Part

3

-

Warranty

Information.

You

are

responsible

for

downloading

and

installing

designated

Machine

Code

(microcode,

basic

input/output

system

code

(called

“BIOS”),

utility

programs,

device

drivers,

and

diagnostics

delivered

with

an

IBM

Machine)

and

other

software

updates

from

an

IBM

Internet

Web

site

or

from

other

electronic

media,

and

following

the

instructions

that

IBM

provides.

If

your

problem

can

be

resolved

with

a

Customer

Replaceable

Unit

(“CRU”)

(e.g.,

keyboard,

mouse,

speaker,

memory,

hard

disk

drive),

IBM

will

ship

the

CRU

to

you

for

you

to

install.

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