Jacuzzi J - 355 - Manual (Page 44)

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J-300 Series
15.0 troubleshooting Procedures
In the event your Jacuzzi spa is not working the way it should, please
first review all the installation and operating instructions in this manual
and check for messages on the panel display. If you are still not satisfied
it is working properly, please follow the appropriate troubleshooting
instructions below.
note: If any of the supply cords to accessories are damaged, they must
be replaced by authorized service personnel. Contact your authorized
Jacuzzi dealer or qualified service technician.
15.1 none of the Components operate (e.g. Pump, light)
Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Contact your authorized Jacuzzi dealer or qualified service
technician.
15.2 pump Does not operate But light Does
Press the JETS 1 button:
If no water movement is detected, make sure power is going to the spa
and check the water level. If this does not solve the problem, contact
your authorized Jacuzzi dealer or qualified service technician.
The main jets pump 1 operates but no water flows to jets. Check the
following:
Jets may all be closed. Verify all jets are in the open “on” position •
(sec. 10.5, page 26).
Pump may not be properly primed. This can happen after the spa is •
drained and refilled. Press the JETS 1 button on the control panel
several times, never leaving the motor running for more than 5 to 10
seconds at a time. Turn power off and let the air out of spa plumbing
system by removing the filter cartridge (sec. 12.1, page 30). Make
certain you reinstall the filter cartridge before turning on spa power
and restarting the jets pump 1.
15.3 poor Jet action
Make sure all jets are in the full open “on” position (page • 26).
Press the JETS 1 button to make certain pump #1 is on. •
Verify all air controls are in the "on" position by pressing down on •
their Jacuzzi Logo (page 27).
Check for dirty filter. Clean, if necessary (Section 12.1, page • 30).
15.4 water is Too Hot
Reduce thermostat setting.
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