Sony STR-DN2010 User Manual
Page 138
138
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D:\NORM'S JOB\SONY HA\SO0071\STR-DN2010\GB\GB07ADD_STR-DN2010-CEL.fm
masterpage: Left
STR-DN2010
4-182-049-11(1)
There is no sound from digital sources
(from COAXIAL or OPTICAL input jack).
• Check that the INPUT MODE is not set to
• Check that the “A. DIRECT” is not being
used.
• Check that the selected digital audio input
jack is not assigned to other inputs in
“Input Assign” in the Input Option menu
(page 104).
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the level parameters using the
Speaker Settings menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
10 feet (3 meters) away from a TV set or
fluorescent light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back/front high
speakers.
• Select a Cinema Studio EX mode (page
• Adjust the speaker level (page 110).
• Make sure the center/surround speaker (s)
is (are) set to either “Small” or “Large”.
• Check that the speaker settings are
appropriate using the Auto Calibration
menu or “Speaker Pattern” in the Speaker
Settings menu. Then check that sound is
output from each speaker correctly, using
“Test Tone” in the Speaker Settings menu.
There is no sound from the surround
back speakers.
• Some discs have no Dolby Digital
Surround EX flag even though the
packages have Dolby Digital Surround EX
logos.
• Check the “Speaker Pattern” setting
There is no sound from the subwoofer.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Depending on the selected sound field, no
sound output from the subwoofer.
• When all speakers are set to “Large” and
“Neo:6 CIN” or “Neo:6 MUS” is selected,
there is no sound from the subwoofer.
• Check the “Speaker Pattern” setting
The surround effect cannot be
obtained.
• Make sure you have selected the sound
field for movie or music (page 73 or 74).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
make sure the setting for the digital audio
output of the connected component is
available. For example, when connecting
the “PlayStation 3”, set the BD/DVD
audio output format to “Bitstream” on the
“PlayStation 3”.
• Set “Audio Out” to “AMP” in the HDMI
Settings menu.