Troubleshooting – Sony TR-SL50 User Manual

Page 35

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Additional Information

35

GB

STR-SL50/40 4-247-584-11(1) (

GB

, FR, DE, ES)

On cleaning

Clean the cabinet, panel and controls with a soft cloth
slightly moistened with a mild detergent solution. Do
not use any type of abrasive pad, scouring powder or
solvent such as alcohol or benzine.

If you have any question or problem concerning your
receiver, please consult your nearest Sony dealer.

Troubleshooting

If you experience any of the following
difficulties while using the receiver, use this
troubleshooting guide to help you remedy the
problem. Also, see “Checking the connections”
on page 17 to verify that the connections are
correct.

There is no sound or only a very low-level sound
no matter which component is selected.

• Check that the speakers and components are

connected securely and correctly.

• Check that both the receiver and all components

are turned on.

• Check that the MASTER VOLUME control is

not set at “VOL MIN”.

• Press MUTING to cancel the muting function.

• The protective device on the receiver has been

activated because of a short circuit (“PROTECT”
flashes). Turn off the receiver, eliminate the
short-circuit problem and turn on the power
again.

There is no sound from a specific component or
from one of the front speakers.

• Check that the component is connected correctly

to the audio input jacks for that component.

• Check that the cord(s) used for the connection is

(are) fully inserted into the jacks on both the
receiver and the component.

The left and right sounds are unbalanced or
reversed.

• Check that the speakers and components are

connected correctly and securely.

• Adjust balance parameters in the LEVEL menu.

There is severe hum or noise.

• Check that the speakers and components are

connected securely.

• Check that the connecting cords are away from a

transformer or motor, and at least 3 meters away
from a TV set or fluorescent light.

• Move your TV away from the audio component.

• The plugs and jacks are dirty. Wipe them with a

cloth slightly moistened with alcohol.

There is no sound or only a very low level sound
is heard from the center or/and surround
speaker.

• Make sure the sound field function is on (press

SOUND FIELD +/–).

• Select a sound field containing the word

“C.ST.EX” (pages 19).

• Adjust the speaker level (page 16).

• Make sure the center or/and surround speaker

size parameter is set to either “SMALL” or
“LARGE” (page 14).

There is no sound from the active sub woofer.

• Check that the sub woofer is connected correctly

and securely.

• Make sure the sub woofer selection parameter is

set to “YES” (page 14).

• There is no sound output from the SUB

WOOFER terminal depending on the sound field
(page 40).

The surround effect cannot be obtained.

• Make sure the sound field function is on (press

SOUND FIELD +/–).

Dolby Digital or DTS multi channel sound is not
reproduced.

• Check that the playing DVD, etc. is recorded in

Dolby Digital or DTS format.

• When connecting the DVD player, etc. to the

digital input jacks of this receiver, check the
audio setting (settings for the audio output) of the
connected component.

continued

01GB09ADD_STRSL50.p65

4/24/03, 5:35 PM

35

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