SMC Networks ADSL Barricade SMC7204BRA User Manual

Page 173

Advertising
background image

Troubleshooting

177

o

Verify that the DNS server IP address specified on the PCs is
correct for your ISP, as discussed in the item above. If you
specified that the DNS server be assigned dynamically from
a server, then verify with your ISP that the address configured
on the ADSL Barricade is correct. Then you can use the ping
utility to test connectivity with your ISP's DNS server.

Configuration Manager Program

o

If you have not changed the password from the default,
try using smc/smcadmin as the user ID and password.
Otherwise, you can reset the device to the default configuration
by pressing the [Reset] button on the Rear Panel of the
device three times (using a pointed object such as a pen tip).
Then type the default User ID and password shown above.

Warning: Resetting the device removes the custom settings

and returns all settings to their default values.

o

Use the ping utility, discussed in the following section, to check
whether your PC can communicate with the ADSL
Barricade's LAN IP address (by default 192.168.1.1). If it
cannot, check the Ethernet cabling. Verify that you are using
Internet Explorer V5.0 or later, or Netscape Navigator v6.1 or
later. Support for Javascript® must be enabled in your
browser. Support for Java® may also be required. Verify that
the PC's IP address is defined as being on the same subnet
as the IP Address assigned to the LAN port on the ADSL
Barricade.

My LAN PCs cannot display web pages on the Internet

I forgot/lost my Configuration Manager user ID
or password

I cannot access the Configuration Manager program
from your browser

Advertising