Troubleshooting, Additional information 16 – Sony TC-KE240 User Manual

Page 16

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Additional Information

16

GB

Troubleshooting

If you’ve experienced any of the following difficulties
while using the tape deck, use this troubleshooting
guide to help you remedy the problem. Should the
problem persist, consult your nearest Sony dealer.

The function buttons do not work.

/

The tape deck has been just turned on and does not
operate for about 3 seconds. Wait until P stops
flashing.

/

Check that the cassette is inserted correctly and the
cassette holder is closed completely.

The tape deck does not play or record.

/

There is no cassette in the cassette holder.

/

The tape has come to the end.

/

The tape is slack. Take up the tape slack.

/

The record-protect tab has been removed from the
cassette (see page 14).

/

Make sure the amplifier setting is correct.

/

Check that the tape deck connections are secure.

/

The heads and tape path are dirty. Clean them (see
page 15).

/

The recording/playback head is magnetized.
Demagnetize it (see page 15).

There is excessive wow, flutter or sound drop-out.

/

The capstans and pinch rollers are dirty. Clean them
(see page 15).

There is a decrease in sound level, sound drop-out, or
poor reproduction of high frequencies./The tape does not
erase completely./Noise increases.

/

The recording/playback or erasing head and tape path
are dirty. Clean them (see page 15).

/

The recording/playback or erasing head is magnetized.
Demagnetize it (see page 15).

There is hum or noise.

/

The tape deck is placed near a TV or VCR. Move the
tape deck away from the TV or VCR.

/

The tape deck is placed on or under the amplifier.
Move the tape deck away from the amplifier.

There is an unbalanced tone.

/

Check that DOLBY NR position is the same as when
the tape was recorded.

/

The tape deck is placed near a TV or VCR. Move the
tape deck away from the TV or VCR.

The tape stops before the tape has been fully rewound.

/

The tape is slack. Take up the tape slack.

/

If “M” is shown in the display, press MEMORY
repeatedly until “M” disappears.

/

The cassette shell is bent. Use another cassette.

The Multi-AMS function does not work properly.

/

One of the tracks contains a long pause, a passage of
low frequencies or very low volume, or a gradual
increase or decreace in volume.

/

The space before a track is less than 4 seconds long.
Insert a blank space of 4 seconds using the REC
MUTING R button.

/

The signal strength of the left and right channels are
very different.

/

There is noise in the space before a track.

/

You pressed the ) (or 0) button immediately
before the beginning of the next track or immediately
after the beginning of the current track.

There is excessively loud tape transport noise during
fast-forwarding or rewinding.

/

This noise is caused by the cassette and is not a
mechanical problem.

EJECT § does not work.

/

The tape deck is playing back or recording. Press the
p or PAUSE P button to stop playback or recording
before pressing the EJECT § button.

/

A power failure has occurred, the tape deck has been
turned off or the power cord has been disconnected
during tape operation. Reconnect the power or turn off
the tape deck, then on again.

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