SATO DR300 - Manual (Page 31)

DR300 Operator Manual
29
Print image shifts from its position
Check Point Remedy
1. Are the labels and carbon ribbons
properly set?
Check if labels and carbon ribbons are
fixed firmly and at the correct position by
lifting head assembly.
2. Is the platen roller dirty? Clean dirt off from platen roller with
cleaning kit.
3. Are deformed labels or carbon
ribbons being used?
Use genuine SATO new labels and carbon
ribbons which are in good condition.
4. Are genuine labels and carbon
ribbons exclusively for this
equipment being used?
Genuine labels and carbon ribbons
exclusively for this equipment must be
used.
Available from SATO.
5. Is the content of data or signal from
the computer correct?
Re-set printer with power off/on.
If similar message is displayed, check
content of software and communication
settings at the computer side.
6. Is the print position offset setting
correct?
Adjust the print position offset.
• Disconnect printer from mains before cleaning.
Chapter 5 - Power Supply