Troubleshooting (continued) – Sony SLV-AV100C User Manual

Page 96

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Additional Information

96

Symptom

Remedy

Amplifier

There’s no sound or only a
very low-level sound is heard.

The left and right sounds are
unbalanced or reversed.

Severe hum or noise is heard.

No sound or a very low-level
sound is heard from the rear
speakers or center speaker.

The surround effect cannot be
heard.

The remote commander does
not function.

• Check that the speakers and components are connected

securely.

• Press MUTING if the

(muting) indicator is displayed on the

TV screen or the MASTER VOLUME indicator on the unit
flashes.

• The headphones are connected to PHONES. Disconnect the

headphones.

• The protective device on the unit has been activated because of

a short circuit. (“PROTECT” appears in the display window.)
Turn off the unit, then eliminate the cause of the short-circuit
and turn on the unit again.

• Check that the speakers and components are connected

correctly and securely.

• Adjust BALANCE L/R on the unit.

• Check that the speakers and components are connected

correctly and securely.

• Check that the connecting cords and cables are away from a

transformer or motor, and at least 3 meters away from a TV set
or fluorescent light.

• Place your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a cloth slightly

moistened with alcohol.

• Select the appropriate center mode.
• Adjust the speaker volume appropriately.
• Make sure you turn on the sound field surround mode

function.

• Make sure you select a suitable sound field for the playback

source.

• Make sure you turn on the sound field function.
• Make sure you select a suitable sound field for the playback

source.

• Make sure you are pointing the remote commander at the

remote sensor on the unit or equipment you want to control.

• Replace all the batteries in the remote commander with new

ones if they are weak.

• Make sure you press the correct remote commander function

button to set the remote commander for the equipment you
want to control.

• Remove obstacles in the path of the remote commander and

the receiver.

Remote
commander

Troubleshooting (continued)

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