If a problem occurs – Sennheiser evolution wireless series EM 100 User Manual

Page 48

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If a problem occurs ...

47

If a problem occurs ...

Problem

Possible cause

Possible solution

Receiver cannot be
operated, “

Locked

appears on the
display panel

Lock mode is activated

Deactivate the lock mode
(see page 22).

No operation
indication

No mains connection

Check the connections of the mains
unit.

No RF signal

Transmitter and receiver are not
on the same channel

Set the transmitter and receiver
to the same channel. To do so,
use the synchronization function
(see page 20).

Transmission range is exceeded

Check the squelch threshold setting
(see page 33).

Reduce the distance between trans-
mitter and receiving antennas.

RF signal available,
no audio signal,

MUTE

” appears on

the display panel

Receiver is muted

Cancel the muting on the receiver
(see page 23).

Transmitter is muted or doesn’t
transmit a pilot tone

Cancel the muting on the transmitter
(see the instruction manual of the
transmitter).

Activate the pilot tone transmission
on the transmitter (see the instruc-
tion manual of the transmitter).

Deactivate the pilot tone evaluation
on the receiver (see page 40).

Receiver’s squelch threshold is
adjusted too high

Reduce the squelch threshold
(see page 33).

Reposition the antennas.

Audio signal has
a high level of
background noise

Transmitter sensitivity is
adjusted too low

Adjust the transmitter sensitivity
correctly (see the instruction manual
of the transmitter).

Audio signal is
distorted

Transmitter sensitivity is
adjusted too high

Adjust the transmitter sensitivity
correctly (see the instruction manual
of the transmitter).

Receiver’s audio output level is
adjusted too high

Reduce the audio output level
(see page 36).

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