Sennheiser evolution wireless series EM 100 - Manual (Page 49)

If a problem occurs ...
48
If a problem occurs that is not listed in the above table or if the problem cannot be solved with
the proposed solutions, please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service &
Support”.
No access to a
certain channel During scanning, an RF signal
has been detected on this
channel and the channel has
been locked Set the transmitter operating on this
channel to a different channel and
redo the frequency preset scan
(see page 34).
During scanning, a transmitter
of your system operating on this
channel has not been switched
off Switch the transmitter off and
redo the frequency preset scan
(see page 34).
During the sound-
check, only one
diversity display
(I or II) appears on
the display panel One of the antennas is not
correctly connected Check the antenna cable or the
antenna.
Antennas are not optimally
positioned Reposition the antennas.
None of the diver-
sity displays I or II
appears on the
display panel Receiver’s squelch threshold is
adjusted too high Reduce the squelch threshold
(see page 33).
Transmitter’s RF signal is too
weak Reduce the distance between
transmitter and receiver.
Problem Possible cause Possible solution