Troubleshooting, Troubleshooting -11, Chapter 6 troubleshooting – Kyocera KM-P4850w User Manual

Page 57

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CHAPTER 6 TROUBLESHOOTING

6-11

6. Troubleshooting

Refer to the following chart if trouble occurs. If trouble persists, contact your service representative.

TROUBLE

The main switch is on but
nothing is displayed on the
operation panel.

Nothing is being printed out

CHECK POINT

Is the power cord connected
properly?

Is the power cord connected
properly?

Is the main switch to the printer
turned ON?

Is the network cable appropriate and
is it connected properly?

Was the network cable connected
AFTER the power to the printer was
turned ON?

Is the printer off-line?
(Is “Off line.” displayed?)

Was printing initiated immediately
after the main switch was turned ON
( | ) to the printer?

Are the IP addresses for the printer
and/or the corresponding computer
(device) name and host name
correctly registered in your
computer?

PROCEDURE

Make sure that the power cord is securely inserted
into an outlet.

Make sure that the power cord is securely inserted
into an outlet.

Make sure that the main switch is turned ON ( | ).

Make sure that an appropriate network cable is
being used and make sure that it is connected
properly.

Always connect the printer cable BEFORE turning
the power to the printer ON.

Press the On Line key in order to put the printer
back on-line. Once it is back on-line, the Ready
indicator will light.

Even though the printer’s warm-up may have been
completed, the internal computer that manages
printing and scanning may still be starting up. Wait
approximately 2 minutes or so and try again.

Make sure that the settings in the printer driver and/
or the software application being used are correct.

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