Troubleshooting – Lennox Hearth II-T C FS User Manual

Page 37

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TROUBLESHOOTING

Qualified Technicians Only


Unplug Appliance Before Performing Any Troubleshooting or Maintenance

PAGE 37

PROBLEM CAUSE(S)

SOLUTIONS

9. There is soot or fly

ash in the house.

The window is being cleaned or ash

pan removed when the stove is operat-

ing.

There is leakage at the joints between

the Exhaust Blower connection or ex-

haust pipe connections. This will be

evidenced by dust on the impeller of

the Room Air Blower, and in the heat

exchanger area.

For a fireplace insert installation: if the

existing fireplace opening was not

thoroughly cleaned and painted before

the insert was installed, then the Room

Air Blower may be picking up the fire-

place dust, soot or ash and blowing it

into the house.

The vacuum cleaner is leaking.

Turn down the Room Air Blower or turn off stove before cleaning to

prevent dispersion of ash and soot into the room.

Seal leaks in the exhaust system using high temperature RTV Sili-

cone sealer (silicone should be at room temperature).

Pull insert away from fireplace opening. Thoroughly clean the fire-

place firebox (recommend painting with latex or spray paint to hold

down the finer particles. Wear a protective mask when painting in

enclosed spaces).

DO NOT use a standard household vacuum or “shop vac” as the

filters will leak the fine particles of ash. Clean the stove with an ap-

proved ash vacuum ONLY.

10. Blinking red

lights on control

board LED's.

Thermostat circuit in not closed.

If a wall thermostat is not installed, a jumper is required between the

2 thermostat terminals (see page 12). If the jumper is missing con-

tact your authorized Lennox Hearth Products dealer.

The wall thermostat (if used) is defective or there is a break in the

connections or thermostat wire.

www.PelletKing.com

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