Polycom SpectraLink 8030 User Manual

Page 122

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

122

PN: 1725-36038-001_E.doc

Message

Description

Action

DHCP Error 2.

The handset has not received a
response from the server for a request
to an IP address. It will retry until a
server is found.

DHCP Error 3.

The server refuses to lease the handset
an IP address. It will keep trying.

DHCP Error 4.

The server offered the handset a lease
that is too short. The minimum lease
time is 10 minutes but Polycom
Engineers recommend at least one-
hour minimum lease time. The handset
will stop trying. Reconfigure the server
and power cycle the handset.

DHCP Error 5.

Failure during WEP Key rotation
process (proprietary feature).

DHCP Lease Exp
yyy.yyy.yyy.yyy

y…y = DHCP server IP address.
DHCP is not responding to renewal
attempts (at least one renewal
succeeded).

The handset failed to renew its DHCP
lease, either because the DHCP server
is not running, or because the
configuration has been changed by the
administrator. The handset will attempt
to negotiate a new lease, which will
either work, or it will change to one of
the above DHCP errors (1 through 4).

DHCP NACK error
yyy.yyy.yyy.yyy

y…y = DHCP server IP address.
DHCP server explicitly refused
renewal.

The DHCP lease currently in use by the
handset is no longer valid, which forces
the handset to restart. This problem
should resolve itself on the restart. If it
does not, the problem is in the DHCP
server.

DL Not On Sector

Handset software download files are
incorrect or corrupted.

Download new software from the
Polycom website per Software
Maintenance

.

DO NOT POWER
OFF

The handset is in a critical section of
the software update.

None. Do not remove the Battery Pack
or attempt to power off the phone while
this is displayed. Doing so may require
the handset inoperable.

Duplicate IP

The handset has detected another
device with its same IP address.

If using DHCP, check that the DHCP
server is properly configured to avoid
duplicate addresses.
If using Static IP, check that the
handset was assigned a unique
address.

Erase Failed

Download process failed to erase the
memory in the handset.

Operation will retry but may eventually
report the error "int. error: 0F" Power
cycle the handset.

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