Supporting shared lines, Supporting shared lines –23 – Polycom 560 User Manual
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Customizing Your SoundPoint IP® 560 Phone
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Supporting Shared Lines
Your SoundPoint IP 560 supports shared lines. A shared line is indicated by a
different line icon. In the following figure, the line 6721 is private and the line
6723 is shared.
If two phones share a line, an incoming call to that number will cause both
phones to ring. The call can be answered on either phone but not both.
Calls on shared lines can be transferred, put on hold, or added to a conference.
Note
Shared lines are an optional feature and may not be supported on your particular
system. For more information, contact your system administrator.
Note
Call Forwarding is not available on shared lines.
Do Not Disturb (DND) on shared lines disables the ringing option only, the visual
indication is still in place.