National Instruments NI CardBus-8310-to-PXI Expansion User Manual
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Appendix C
Troubleshooting NI PXI-CardBus-8310 Cards
© National Instruments Corporation
C-5
NI CardBus-8310-to-PXI Expansion User Manual
Issue: The application or program is unable to detect the third party
PXI card.
Go to Windows Device Manager»View»Devices by connection, expand
the device branches to see if there is a yellow exclamation mark (error) in
front of the affected PXI card.
•
If there is a yellow exclamation mark in front of the PXI card:
–
Double-click on the PXI device to find out the Error Code number.
Refer to the
Error Code (Yellow Exclamation Mark) in Device
section at the end of this appendix for more information
on the yellow exclamation mark.
–
Re-install the driver for the third party PXI card using the
manufacturer’s installation instructions.
Note
You may want to check the manufacturer’s web site to see if there are any
installation/driver updates for the device.
•
If there is no yellow exclamation mark in front of the PXI card:
–
Re-install the driver for the third party PXI card using the
manufacturer’s installation instructions.
–
If another PXI card that has worked in the past is available, try
installing it in the same slot.
–
Plug the PXI card into a different slot in the chassis, to make sure
that the chassis is functional.
Issue: The host computer won't boot when the PXI chassis is
connected.
Has any other hardware or software been added to the host computer
recently? If not, please call customer support for service. Otherwise:
•
Remove the recently installed program or hardware, and re-test the
system.
•
Reboot the computer and see if that fixes the problem.
•
Make sure that recently added hardware or software is
fully-compatible with the operating system.
•
Remove all the cards in the PXI chassis, then reboot the system with
the empty chassis connected. In Windows Device Manager»View»
Devices by connection, there should be no errors. At this point, power
down and begin adding PXI cards one by one, powering up to check
that there are no errors in Device Manager after installing each card.
This can isolate problematic hardware/software.