National Instruments NI CardBus-8310-to-PXI Expansion User Manual
Page 36
Appendix C
Troubleshooting NI PXI-CardBus-8310 Cards
NI CardBus-8310-to-PXI Expansion User Manual
C-6
ni.com
Issue: The host computer is blue-screening/frozen while installing the
NI CardBus-8310 driver.
Re-install the NI CardBus-8310 driver again from the driver CD provided
in your kit. If the problem occurs consistently, please contact National
Instruments for technical support.
Issue: The system froze after installing the NI CardBus-8310 driver.
•
If any other hardware or software has been added recently:
–
Remove the recently installed program or hardware, and re-test
the system.
–
Reboot the computer and see if that fixes the problem.
–
Ensure that the recently added hardware or software is
fully-compatible with the operating system.
–
Consult the manufacturer’s web site to see if there is a driver
update.
•
If no other hardware or software has been added recently:
–
Verify that the NI CardBus-8310 driver has loaded. If not,
re-install the NI CardBus-8310 driver.
–
Verify that the NI CardBus-8310 card is inserted properly.
–
Test the PCMCIA socket by using a different CardBus card, such
as a wireless CardBus card or modem, etc.
–
Verify that you are using the correct expansion interface cards.
You should be using an NI CardBus-8310 card in your host
computer, and an NI PXI-8310 card in your PXI chassis.
–
Re-seat both cable connections.
–
Clean the cable with solvent alcohol using a soft bristle brush.
–
Swap cables or reverse both end connections.
–
Use another cable of the same length.
–
If you are using a long cable, try using a shorter one.
Issue: The host computer is blue-screening/frozen during reboot after
installing the NI CardBus-8310 driver.
1.
Reboot the system and press <F8> to go into Windows Safe Mode.
2.
Go to
C:\Windows\System32\drivers
, and delete
Mobridg.sys
.
3.
Reboot the system.
4.
Re-install the NI CardBus-8310 driver again from the driver CD
provided.