Nortel Networks i2021 Series - Manual (Page 62)

i2021 ISDN Teleset
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ADVANCED FEATURES
DSS/BLF (Direct Station Select, Busy Lamp Field)
DSS – This feature allows calls to be transferred to a station without
dialing the station on the keypad.
BLF – For use by attendant consoles - When an incoming call rings the
main number, an attendant can use this feature to check the status
of a line for a busy condition. If inactive, a call may then be
transferred by using the DSS key.
PROGRAMMING A DSS/BLF (DIRECT STATION SELECT / BUSY
LAMP FIELD) FEATURE
TO PROGRAM A DSS/BLF
1. Ensure the Call Appearances to be used for the BLF are set to
General Call Appearances.
2. Press MENU, MORE, MORE, MORE, DSS/BLF
3. Select a Call Appearance. Press it a second time to confirm your
selection.
4. Press the SetAddr softkey. If your line is a Centrex line, the DN must
be edited. For convenience, 4-digit, 5-digit, and 7-digit dialing options
are provided. Use the edit key to effect the changes.
DSS/BLF OPERATION
After you answer the incoming call, press the Transfer Key. You will
receive dial tone. Press the appropriate DSS key and then Transfer. The
call will be transferred.
TSMS Not Available in this Release
Disabling Softkeys
Sometimes a softkey feature will appear on the display and not be
available to the user. For example, the PkUp key appears on the display
but the Call Pick-Up feature is not available to the user. Other times a
user may prefer to have a hardkey and an LED indicator for a feature.
Many users prefer moving Call Forward to a hardkey.
NOTE: When a Call Appearance is programmed as a DSS/BLF,
the user cannot bridge onto an active call. The key no
longer operates as a Shared Call Appearance.
NOTE: Only Non-PrimCA keys can be programmed as a DSS key.
You must first change a PrimCA key to a General CA key.