Troubleshooting, Data connection between mcc 3100 for windows – Nortel Networks MOBILE COMMUNICATION CLIENT 3100 User Manual

Page 103

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Troubleshooting

Nortel Mobile Communication Client 3100 for Windows Mobile User Guide

103

Troubleshooting

This section contains the following topics:

“Data connection between MCC 3100 for Windows Mobile and
MCG 3100” on page 103

Data connection between MCC 3100 for
Windows Mobile and MCG 3100

To verify that the data connection between MCC 3100 for Windows
Mobile and MCG 3100 is established:

1.

Ping the MCG 3100 from the PC to verify data connectivity of the PC
to the MCG 3100.

2.

Connect the mobile device to the computer with a USB cable.

3.

Start Microsoft ActiveSync on the computer. See

Figure 30

"ActiveSync" on page 104

.

4.

On the mobile device, select Start, Internet Explorer.

5.

Browse to http://<IP address or host name of MCG 3100>:8282/
adminserver. See

Figure 31 "MCG 3100 splash screen" on

page 104

.

This demonstrates using non-Nortel software that the mobile device
has established an IP connection to the PC and that it can make an
IP connection to the MCG 3100.

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