NetComm 3G Wireless Router User N3G005W - Manual (Page 67)

YML894 Rev3 N3G005W 3G Wireless Router User Guide N3G005W 3G Wireless Router User Guide
www.netcomm.com.au 
N3G005W
This section provides an overview of common issues,
and possible solutions for the installation and operation
of the N3G005W Wireless Router.
1. Unable to access the Web Configuration
when I use my computer to configure
the router.
Note: It is recommended that you use an Ethernet connection to
configure the N3G005W.
Ensure that the LAN light on the N3G005W Wireless
router is ON.
If the light is NOT ON, check to see if the cable for the
Ethernet connection is securely connected.
Note: Ensure that the IP Address of the computer is in the same
range and subnet as the N3G005W Wireless Router.
The default IP Address of the N3G005Wireless Router is
192.168.123.254. All the computers on the local area
network must have a unique IP Address within the same
range (e.g., 192.168.123.x). All computers must also have
the same subnet mask (e.g., 255.255.255.0).
Do a Ping test to make sure that the N3G005W Wireless
Router is responding.
• Click on Start > Run
• Type in CMD and press Enter.
• Type “ping 192.168.123.254” (without quotes).
A successful ping will shows four replies.
Note: If you have changed the default IP Address, ensure you ping
the correct IP Address assigned to the N3G005W.
2. Why my wireless client can NOT access
the Internet?
When the N3G005W Wireless Router is configured to
use Wireless encryption (WEP, WPA/WPA2 etc), you
need to ensure your wireless adapter settings match
the router settings. Please refer to your wireless adapter
manual for more info. Ensure that the wireless client is
associated and joined with the correct Access Point.
To check this connection (Windows XP), follow these steps:
• Click on Start > Control Panel > Network
Connection
• Right Click on Wireless Network connection
• Select View Available Wireless Networks. The
Connect to Wireless Network screen appears.
Ensure you have selected the correct wireless
network.
Ensure the IP Address assigned to the wireless adapter
is within the same subnet as the Access Point and
gateway. The N3G005W Wireless Router has a default
IP Address of 192.168.123.254. Wireless adapters
must have an IP Address in the same range (e.g.,
192.168.123.x). Although the subnet mask must be
the same for all the computers on the network, no two
devices may have the same IP Address. Therefore, each
device must have a unique IP Address.
To check the IP Address assigned to the wireless
adapter, follow the steps below:
• Click on Start > Run
• Type in CMD and press Enter.
• Type in “ipconfig /all” and press Enter
• Type in “ping 192.168.123.254” to check if
you can access the N3G005W
Note: If you have changed the default IP Address, ensure you ping
the correct IP Address assigned to the N3G005W.
Troubleshooting