Nortel Networks 1140E - Manual (Page 28)

Agent features
28
Using Not Ready
Use the
Not Ready
feature to take your IP Phone out of the call queue
while completing post-call work.
Note:
If you don't activate
Make Set Busy
or
Not Ready
, callers will
continue to be directed to your phone.
To use Not Ready:
Placing or answering non-ACD calls
Use this feature to place and receive calls on your individual line.
To place a call:
1. Press the
NotReady
key to temporarily
log out of the system.
Note:
The NotReady LCD remains lit as
long as the feature is active.
or
2. To return to the queue, choose one of
the following:
— Press the
In-Calls
key
— Press the
NotReady
key.
1. Press your individual DN key.
2. Use the dialpad to dial the phone
number.
Note:
The LCD remains lit as long as
you are on the call.
NotReady
2260
NotReady
2498