Nortel Networks 1140E - Manual (Page 49)

Index
49
Index
A
About the IP Phone 1140E 7
Activity code 26
Agent and MQA login options 20
Agent and Supervisor features 18
Agent features 24
Agent key 34
Agent login 18
Answer ACD calls 24
Answer Agent 33
Answer Emergency 34
Attendant 43
AutoDial 43
B
Basic features 7
C
Call Agent 35
Contact your supervisor 29
Context-sensitive soft keys 10, 44
Copy key 13
D
Date/time display 44
Default login 22
Directory key 14
Directory Number 44
Display Network Diagnostics Utili-
ties 16
DN 44
E
Emergency 27
Expand key 12
F
Feature display 44
Fixed key 44
Flexible Feature Code (FFC) 44
G
Goodbye key 13, 45
H
Headset key 12, 13
Hold key 12
I
Indicator status 45
Information display 45
Interflow 36
Interrupted dial tone 45
L
Line (DN) key 10
Local Area Network 7
Login with Agent ID and MQA 20
M
Message (Inbox) key 14
Message key 45
Message waiting indicator 47